Title: Supervisor, Managed Care Pharmacy

Basic Functions and Responsibilities

• Leadership of a team of pharmacists and Customer Service Representatives toward achieving department objectives
• Promote teamwork and collaboration to accomplish departmental objectives
• Ensure adherence to compliance protocols
• Actively assist staff in achieving quality and efficiency gains through coaching and the creation of a positive and supportive environment
• Other duties as assigned

Experience Guidelines, Business Competencies, and Leadership Competencies include:

• Licensed pharmacist
• Strong leadership skills
• A demonstrated ability to maintain a constant and even demeanor with health care practitioners, patients, and fellow employees
• Excellent communication skills, including active listening skills
• Solid organizational skills
• Demonstrated critical-thinking, problem-solving and decision-making skills
• Strong negotiation and conflict resolution skills
• A high level of creativity
• High professional ethics and standards
• The ability to handle multiple priorities
• Demonstrated flexibility and adaptability