Title: Clinical Practice Manager

Basic Functions and Responsibilities include:

• Champions the principles of pharmaceutical care in drug therapy management
• Ensure strict compliance with the letter and spirit of all standardized professional policies and procedures
• Participate in the selection and hiring of pharmacists
• Mentoring of pharmacists and pharmacy management team to increase their clinical effectiveness and counseling skills
• Provide clinical/drug information to pharmacists and pharmacist management
• Attend clinical train-the-trainer programs
• Deliver clinical education programs
• Support the maintenance of clinical programs
• Assist with the development, use, analysis, and feedback of clinical performance measurement indicators, processes, and audits
• Evaluate the ongoing performance of patient counseling and health management pharmacists
• Serve as a liaison between the pharmacy and the Department of Clinical Practice and Education
• Other duties as assigned

Experience Guidelines, Business Competencies, and Leadership Competencies include:

• B.S. Pharmacy or Pharm.D. with licensure. Advanced degree helpful but not required
• Highly motivated and resilient professional
• Strong negotiation skills
• Demonstrated leadership and supervisory experience
• Demonstrated ability to positively lead change and gain results
• Strong clinical decision-making skills
• Demonstrated ability to balance economic, business and operational factors with pharmaceutical care responsibilities
• 3-5 years clinical practice experience (drug information service, inpatient team rounds, ambulatory care clinic, nursing home consulting, managed care, etc.)
• Preceptor and teaching experience preferable
• Strong critical-thinking/problem-solving skills
• Proven conflict management/resolution skills
• High professional ethics and standards
• Strong team player and team building skills; ability to collaborate with all levels and areas
• Well-developed verbal and written communication skills; including active listening skills
• Strong presentation skills
• Proven relationship-building and management skills
• Ability to effectively and positively influence and persuade