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Title: Manager, Clinical Practice & Education
Overview:
- Develop and provide clinical education programs for pharmacists
- Provide clinical support for health management, patient counseling,
and drug utilization review
- Assess clinical performance of pharmacists in the Medco Health Home
Delivery Pharmacy Service™ programs
- Review and develop clinical content for patient and physician education
materials and pharmacist support materials for health management programs
Basic Functions and Responsibilities:
- Develop and provide clinical education programs (didactic lectures
and roleplays/case studies) for pharmacists covering related pharmacotherapy
and pathophysiology topics for Health Management Programs, Patient Counseling,
and Drug Utilization Review (DUR)
- Provide coverage for the Clinical Consultation Service which provides
drug information and drug therapy decision-making support to the staff
pharmacists, supervisors, and Directors of pharmacy practice
- Provide ongoing clinical performance evaluation of pharmacists
- Review and develop clinical content for patient letters, patient newsletters,
patient counseling call scripts, physician guidelines, physician letters,
and physician faxes for Health Management Programs and DUR Programs
- Provide guidance and supervision for Managed Care Pharmacy Residents
working on the Clinical Consultation Service
- Provide clinical support and expertise to internal departments including:
Legal, Professional Practices, Managed Care Operations, Account Management,
and Clinical Product Management
- Provide clinical support for special projects
Experience Guidelines, Business Competencies, and Leadership Competencies
include:
- Clinical Residency/Advanced degree (Pharm.D., MS) or equivalent experience
- 3-5 years clinical practice experience (drug information service,
inpatient team rounds, ambulatory care clinic, nursing home consulting,
etc.)
- 3-5 years clinical teaching experience (e.g., Clinical Coordinator/Clinical
Preceptor)
- High professional ethics and standards
- Strong problem-solving skills and team building skills
- Excellent verbal and written communication skills
- Demonstrated leadership experience
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